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Mr Melvin Tommy
Speaker Profile

Mr Melvin Tommy

Driving quality and safety systems across one of leading private hospitals in the sub-region.

The Quality Manager

The Bank Hospital

Accra, Ghana

Incident reportingClinical auditSafety cultureAccreditation
Biography

Mr Melvin Kwadjo Tommy is the Quality Manager at The Bank Hospital in Accra, Ghana, where he is part of coordinating clinical governance, patient safety, and continuous quality improvement across the institution. With clinical experience and progressive work spanning quality management and health systems strengthening. He is a certified SafeCare Assessor and was recently an invited panelist on a pan-African webinar on building a just, safety, and learning culture in healthcare.

Background & Contributions

Professional background and contributions to patient safety

Professional background

  • 01Quality Manager at The Bank Hospital, Accra
  • 02Background in healthcare administration and quality management
  • 03Leads the hospital’s accreditation and patient safety programmes
  • 04Oversees clinical audit and standard operating procedures across departments

Contributions to patient safety

  • +Embedded structured safety culture practices at The Bank Hospital
  • +Introduced root-cause analysis of adverse events
  • +Designed safety briefings before high-risk procedures
  • +Trains frontline staff in incident reporting and learning from harm